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Support
Get quality support from the knowledgeable team of engineers at RidgeRun Embedded Solutions. Whether you need assistance with Linux, GStreamer, Computer Vision, AI or just optimization or troubleshooting advice - we’re here to help.
We love helping our customers
If you need assistance getting your project started or require help with a complex issue, we’re here to support you. You can quickly reach our engineering team through two convenient channels: fill out our contact form or simply send an email to support@ridgerun.com.
We offer multiple options for you to choose from—select the one that best fits your needs
What option works best for you?
Free Guidance
Send us an email, and we'll offer free initial guidance.
Support Hours
Pay as you go service
Part Time Subscription
Up to 20 hours per week for a flat fee
Full Time Subscription
40 hours per week for a flat fee
Dedicated Team
A full team dedicated to your company's needs
We also offer software products that will reduce your time to market!
Train your team
We can create a custom GStreamer training for your team
GStreamer Fundamentals
Application Design and Development
Optimization Techniques
Element Design
and Development
Zero-copy pipelines
A/V Synchronization
Code Guidelines and Best Practices
Debugging Techniques
Metadata
Engineering Support Team
The RidgeRun engineering team is built from top engineers recruited from the best institutions worldwide.
Expertise
RidgeRun engineers are experts in embedded systems from NVIDIA, NXP, Xilinx, and TI. We focus on audio and video solutions based in Linux/GStreamer and System-on-Chips with hardware units to process this data efficiently, such as DSPs, GPUs, FPGA, and more.
Experience
RidgeRun is a software-only company, but our engineers have a background in electronics, electric, computer, and software engineering, allowing them to make hardware suggestions if needed based on their experience.
Education
Many of the RidgeRun engineering team members hold master degrees in areas such as digital signal processing, embedded systems, project management, and computer science.
Careers at RidgeRun
Ready for our help?
RidgeRun is the best value solution provider in the embedded device space. We bring an invaluable depth of knowledgeable engineering to support our customers that is unsurpassed in the industry. Want to join our team? Send your resume to:
Our engineers will reply in less than 24 hours.